![]() Step 3: Check when your subscription ends. Step 2: Click the ‘Account & Lists’ option at the top-right corner and select ‘Your Prime Membership’ from the resulting menu. Step 1: Open Amazon’s website in a web browser on your computer and sign in with your Amazon account details. It’s a good idea to check your Amazon Prime subscription status to rule out this possibility. Has your Amazon Prime subscription expired? If so, your downloads may fail, no matter what you do. Uncheck the ‘Download Only on Wi-Fi’ checkbox and hit Save. Step 1: Open the Amazon Music app, tap the gear icon at the top-right corner, and select Music Settings. ![]() ![]() If you don’t want that, follow these steps to allow downloads over any network. You can configure Amazon Music to download songs and podcasts only over Wi-Fi, preventing the app from downloading anything when your phone is on mobile data. Disable the Download Only on Wi-Fi Option If there’s a problem, switch to a different network connection and try again. Alternatively, you can run an internet speed test on your phone. To test your internet connection, open an app like YouTube and see if you can stream videos. If your internet is weak or unstable, Amazon Music will queue your songs but may not download them. Starting with the basics, you should first rule out any issues with your internet connection. We will share some helpful tips to resolve any download issues in the Amazon Music app on your phone. There is no need to switch to an alternative. But what if Amazon Music refuses to download songs on your Android or iPhone? This feature lets you enjoy your favorite tracks during flights, road trips, or areas with limited or no internet access. One of the perks of your Amazon Prime membership is the ability to download songs and podcasts for offline listening.
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